support@goodrxmedicine.com
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Free shipping
This is only applicable to orders placed from the United States of America
Updated on: Sep 15, 2025
We are happy to announce that, starting September 15, 2025, we have partially resumed product delivery. All new orders will continue to ship along with orders received from August 29, 2025, to the present. Our team will actively reach out to the contact information you provided for confirmation of your order and payment.
Important note: The removal of the de minimis exemption has increased the shipping charges for all shipments bound to the United States of America.
For further information, please feel free to contact us at:
Call/text: +1(844) 443-3220
Email: support@goodrxmedicine.com
Updated on: Aug 22, 2025
We want to share an important update that may affect your future orders. Starting August 29, 2025, the U.S. will remove the de minimis exemption, which currently allows packages under $800 to enter duty and tax-free.
As per the U.S. Customs policy under Executive Order 14324 Suspending Duty-Free De Minimis Treatment for All Countries:
- Orders arriving before August 29, 2025, will follow the current rules.
- All orders arriving after August 29, 2025, will be subject to taxes.
Here’s what we want you to know:
- GoodRxMedicine has always maintained the highest standards and followed the best practices to protect our customers' interests.
- Maintaining the same legacy, we will hold all the orders booked after August 22, 2025
- We will not process any orders until the policies are clear.
Our suggestion: Once the new procedures run smoothly, it is best to place new orders in early September 2025 to avoid disruptions.
We will inform you if we receive any input from our logistics partners before early September.
This situation is beyond our control, but please rest assured that our team is working diligently with logistics partners and customs authorities to minimize disruptions and ensure your orders reach you as quickly as possible.
We must admit we’re more disappointed that we can’t provide the same smooth experience you’ve always had with us.
To learn more about the same, you can check the following publications:
livemint.com
Your trust means so much to us. We’re here not just as your healthcare partner, but as a team that genuinely cares about our customers.
With care,
GoodRxMedicine
Call/text- +1(844) 443-3220
